Scooter Rental Software: What is Needed for Scooter Sharing and its Price

Electric scooters are now in service in hundreds of cities worldwide. E-vehicle sharing is an efficient and ecological way of getting around the city, regardless of the traffic. As the latest and one of the most convenient answers for urban mobility, scooters have also become a great startup idea.

The graph below represents a steady growth of the e-scooter sharing business during the last 5 years and growth estimations up to 2026.

Unarguably, e-scooter sharing is a growing industry that largely relies on thoroughly developed scooter rental software to ensure its vitality. Let’s see what kind of software electric scooter sharing business needs and how much would one pay for scooter rental software.

Scooter Rental Software: What Is It?

Scooter rental software is a comprehensive solution that helps scooter-sharing businesses solve several tasks in a row, starting from tracking the location of a vehicle to collecting user feedback about the ride. Among the features of a scooter rental software are online payments, the ability to find and “book” a free vehicle nearby, unlocking the ride, a rich-featured admin panel, and many more.

So, scooter rental software supplies all the functionality and convenience customers expect, alongside excellent control and visibility business owners need to manage operations.

What Software E-scooter Sharing Business Needs

E-vehicle sharing business needs a scooter rental software packed with all the necessary functionality for both clients and managers. In this section, we’re uncovering the recommended features of e-scooter sharing applications and scooter rental software for managers.

E-scooter Rental Application

Scooter rental application should include a certain set of functionalities and modules for users to be able to perform a range of key actions including registration, booking a scooter, making a payment, and many more. Let’s uncover them in this section.

An example of e-scooter sharing application by RexSoft is C24, which is successfully functioning in large Ukrainian cities like Kyiv and Kharkiv. Apart from necessary functionality, the user panel of C24 contains registration/authorization, map integration, promo codes, referral program, personal account, travel history feature, etc.

Scooter Rental Software (CRM) for Managers

Scooter rental software for managers or admin panels allows managers to keep a watchful eye on all scooters using the service and gives full visibility of an e-scooter business.

The functionality of scooter rental software for managers includes the following:

• User management
• Personnel management
• Battery management
• Creation of territories in cities and creation of movement zones in these territories
• Mailing list creation
• Promo codes creation
• Command history
• Editing the text content and many more.

Special regard should be given here to the analytics module. The analytics module allows tracking the effectiveness of placing scooters on the map and seeing which routes generate revenue and which don't. This is how the powerful analytics module will empower you to boost the efficiency of your scooter fleet and staff.

E-scooter sharing software solution by RexSoft

All necessary scooter rental software, which we will discuss further, can be obtained by anyone under the terms of a franchise from RexSoft. The franchise provides the customization of on-demand e-scooter software according to customer requirements and the specifics of doing business in different countries (language, payment methods, rates, etc.). Our designers prepare a unique e-scooter rental app design (logo, brand colors, style), developers adjust the functionality and connect electric scooters to the scooter sharing software, testers check the correctness of the software, and consultants teach you how to use the software.

Electric scooter rental application overview

Now let's move on to the functionality of the e-scooter rental app. This is a Cross-Platform App that is published in the App Store and Play Market.

First of all, we have to register in the app. After successful registration - a map opens where we see the nearest scooters, we can click on the scooter icon, which opens information about the scooter, there is the unlocking price, travel minutes, and battery level, as well as the number and status of the scooter. If the scooter is physically close, the "signal" button appears. It can be used for the convenience of finding the scooter if you, for example, do not see it.

Next, let’s consider the main screen. In addition to the map, it has a "find my location" button. You can find it on the right, you will also see the "information" button (there you will find information data and a feedback section - a form for sending a message to the support service opens.)

The next step is to consider the following - The main button - scan - it starts the function of scanning the QR code (scanning video).

Next, let's go to the sections of the main menu:

Let's return to the main screen, to the right of the red "scan" button - the button that shows your location.

Scooter rental software overview

Let's move on to the overview of the software, which is intended for scooter sharing company employees. The software allows you to manage your business and, thanks to analytics, use the scooter's fleet effectively. Now we will analyze in detail the software for managing the scooter rental business. Let's go through the order of the functions that are presented in the administrator panel.

Ride history

History of scooter rentals. The following data are displayed - user name, scooter's number, cost of the trip, trip start and end time, minute cost and unlocking, trip status (active, completed) and photo (taken by the user at the end of the trip). We also have a map icon for viewing the trip route on the map.

Clients

This is a list of users with data about them - name, phone, email, status, date of registration, balance (including bonuses), information on whether he is a charger (employee of the company with access to additional functionality), or not banned. Also, there are action buttons:

• editing (editing his data, status, blocking the user, viewing his trip history, viewing the history of balance top-ups)
• message (sending a personal message in this application to the user)
• delete (remove the user from the system)

Also, in this section, we have the option of searching for a user by entering any of his personal data in the search field.

There is also a button to create a new user if we need to add a person manually.

Devices

Here is a table with scooters and the following information about them: city of territorial location, manufacturer, technical numbers, current zone in which the scooter is located, status, charge, and buttons:

• editing (viewing the location on the map, viewing and editing its data, including prices and maximum speed). Prices can be set for each scooter separately, but they are also set for locations (zones) in the Ride Areas section, these values ​​have a higher priority.
• delete (remove the scooter from the system)

Batteries

In this tab, we see a list of batteries with data on them (number, status, date of addition to the system) and buttons:

• editing (viewing and changing location information (on a scooter, in a warehouse or assigned to an employee (charger)).
• deletion

There is also a button for adding new batteries to the system.

Charges

History of battery changes on scooters, which shows which employee (charger) changed the battery on which device. The numbers of removed and installed batteries and the time of this operation are also displayed.

Communications

• Feedback - messages received from application users from the Support form with the option to write a response.
• Mailing - the ability to create messages to send to all users of the system in general (promotional messages, news, etc.).

Promo codes

The functionality of creating promotional codes, specifies the quantity, amount of replenishment that the promotional code will give, and its validity period. Ability to view the history of promotional codes and delete them.

FAQs

A section for creating edits to the data that is displayed in the relevant section in the application.

Main settings

Settings - a section for entering settings, such as the maximum speed in the limited speed zone, the percentage of referral system accruals (it is presented in the application), the speed of the beginner mode, and others. Also setting tariffs and filling out information for the "About Us" section in the application.

Ride Areas

Creation of locations with traffic zones in them. Filling in all fields is mandatory. Also setting tariffs for each individual location.

Statistics

View statistical information - number of users, payments, trips, etc. This section can be customized for the client personally.

Command history

Section for technical support with information about the commands that the scooter sends to the server.

Admin management

Creation of user roles with flexible setting of access rights. Creating and adding managers.

How Much Does Scooter Sharing Software Cost?

The final cost of scooter rental software largely depends on whether you purchase the electric scooter franchise or initiate custom scooter rental software development. In this case, we are speaking of two incomparable sums backed up with particular pros and cons that both franchise and custom development are associated with. We’re going to overview the two methods based on examples of franchise and custom electric scooter software development by RexSoft.

Electric Scooter Franchise

Electric scooter franchise is a process of implementation of a fully developed scooter rental software into your e-scooter sharing business. With the franchise system, a client gets all the necessary tools to launch, develop and manage scooter sharing business within the fastest time frames.

Time to implementation: the e-vehicle franchise is a more time-efficient option, allowing for the implementation of the software solution within 30-60 days.

Final cost: in terms of prices, the electric vehicle franchise is a more budget-friendly option than custom development. The final franchise price includes the first payment fee of $5000-7000 and a monthly subscription fee of $240-600 depending on the number of vehicles.

Customization opportunities: lack of custom optimization may be business owners' main concern. However, the RexSoft team offer advanced optimization opportunities in case you have any suggestions on how to customize the functionality of an app.

Custom E-scooter Rental Software Development

Custom scooter sharing software development is a process of developing an exclusive platform from scratch, keeping in mind the needs only of your company. A team of designers, back-end and front-end developers create custom functionality for managers and clients, with all features handpicked by you.

Time to implementation: custom scooter rental software development takes around 90 days on average.

Final cost: speaking of finances, a custom e-vehicle app will cost around $35000-45000 if developed by Ukrainian programmers. Developers from the Western world would take up to two times more. Custom development seems to be a less cost-efficient option from first sight, however, the costs are justified in the long run.

Customization opportunities: custom electric scooter app development is all about advanced personalization. You can control what features to implement and keep in touch with the development team throughout the creation process.

Top Electric Scooter Sharing Software Features that are very important

In this section, we have prepared a list of scooter sharing software features that can positively affect user safety and business efficiency.

Heatmap Analytics

Scooter sharing business can be compared to fishing, because the success of your business, as in fishing, depends on choosing the right places where there is a demand for your business - parks, streets with saturated traffic, embankments, and so on. Heatmap will help you discover such places and efficiently distribute your own scooter fleet. Heatmap is a data visualization technique that shows in which places your scooter sharing services are popular among users, and in which not. The places on the map where your scooters are located are indicated by different colors. Places where users actively use your scooters for trips are marked in red, i.e. "fishing spots", yellow - less active, green - users rarely use your services.

Now let's see how a manager of a scooter sharing company can view this data in CRM from RexSoft. In the main menu, select the "Statistics" - "Heatmap" section. Choose the city, then the time period for which you need to view the data. Data for the selected period can be filtered by the days of the week. This is a very important function, because on weekdays and weekends "fishing places" can be different - on weekdays - they can be streets with heavy traffic, on weekends - parks, embankments.

You can create heat maps based on data from places where scooters are unlocked - the start of a trip, or from places where they are blocked - at the end of trips.

Heat maps can be viewed on a map taking into account the topography of the area, or on a satellite image with street markings. The widget allows you to switch the appearance of the Heatmap by changing the gradient, radius, and opacity.

You can also activate on the map the boundaries of permitted travel zones or zones that you have created yourself in CRM. This functionality allows you to understand in which areas users use scooter rental more, and in which ones not, in order to effectively distribute the scooter fleet.

Traffic Rules & Quiz

The appearance of electric scooters and bicycles on the city streets reduced traffic jams and the load on city transport. But, on the other hand, the popularity of this type of transport has increased the number of injuries among vehicle users and pedestrians.

A new study in Los Angeles found that there are 115 injuries per 1 million e-scooter trips. Falls, collisions, and getting struck by moving vehicles or objects were the most common accidents documented. The resulting injuries were severe with 40 percent bone fractures, 31.7 percent involving head trauma, and 27.7 percent cuts, sprains, and bruises.

The main cause of injuries is violation of traffic safety rules due to their ignorance. The functionality of the scooter sharing app we are going to talk about later solves this problem. After registration, every user of the scooter sharing app is obliged to review the basic traffic rules and successfully pass the exam. Only after that the user can start the ride on the scooter.

The list of rules and questions is formed by managers of scooter sharing companies, because in different countries and cities there are different restrictions and rules for scooter users.

Now let's consider how to set up rules and user testing in CRM for managers.

There are two subsections in the "basic settings" section: rules and tests. In the "rules" section, we see a list of created rules. We can view, edit and delete the rule namely: image, text. Also, if you have a multilingual application, you can create rules in different languages in different versions. And of course, you can create new rules.

Next, we move on to the second subsection - Tests. Here we can see the list of test tasks. Each task can be viewed, edited and deleted. When editing a test task, you can change the picture, question text, and answer options. It is also worth noting which answer is correct. Indeed, in this tab we can create new test tasks with answers. In the test an unlimited number of rules and questions can be created.

Module for Chargers

To be successful, your business needs to run like a Swiss watch, that is, continuously. And for this, you need employees such as chargers, who replace discharged batteries in electric scooters in a timely manner. Based on our experience of 5 years, we know that on active days, batteries can be changed 3-4 times on one scooter because a continuous ride on an electric scooter can take up to 2-3 hours. If you have chosen a solution for your scooter business such as replacing the batteries in the scooter rather than using charging stations, then you need chargers anyway. Accordingly, in order for chargers to change batteries on time and make your business continuous, our ready-made solutions have the necessary functionality. Now let's move on to the functionality itself. It is available both for administrators, namely a tab in CRM, and for chargers - a special module in the application.

By going to the Users tab of the admin panel, the administrator has the opportunity to assign the status of Charger to the user through the editing function. Then the user with this status in the mobile application will be able to see the corresponding Charger icon in his profile, by clicking on which, the transition to the functionality itself is made. Here we can see in the Batteries tab a list of batteries that are attached to a specific charger. In the Batteries tab, the administrator can see exactly which batteries are located in the scooters and which ones chargers have put for charging. In the Replace tab, the charger can first select the old battery, then select the new battery from the list. When you press the Open battery case button, the charger scans the QR code on the scooter, which opens the connector where the battery is located. After replacing the old battery with a new one, the charger must press the Close battery case button in the application and scan the scooter again. The connector with the battery in the scooter will close. Accordingly, we go to the last tab - History. Here you can find all records of scooter battery changes.

Let me remind you once again that the module for chargers is available in our ready solutions for scooter sharing, which can be easily customized for any of your needs.