Even the most sophisticated app and software need some maintenance routines to be provided regularly. And technical support is an indispensable part of every IT department's work. But what to do when you have no IT department? The answer is easy! Just apply for RexSoft's maintenance and support services.
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Working for years in the field of IT development, our team gathered a handful of knowledge and skills that are of great use for our customers. Besides the development of commercial, corporate or just entertainment software products, we offer the service each business needs regularly. That is our maintenance and support service pack that is available for every customer dealing with RexSoft.
Our dedicated support team will cope with any task you have. We provide a fast and efficient outsourcing business model to be at your hand when needed.
There are several tiers of technical support and maintenance services we offer in RexSoft.
Our dedicated pros will be your loyal first-line support agents who will supervise the whole product, providing you with timely first-line support. You can get their consultations or services on demand without delay.
If there is real trouble our first-line agents can not solve, the task will be delegated to our troubleshooting team. Their maintenance and support services allow you to get a workable and effective product in the shortest time. In that field, highly specialized pros will deal with the problem providing its solution at all the best.
Even more, in RexSoft, ASEs are working for your benefit. This type of highly personalized support is also offered by our dedicated support teams.
Let's make your software product working for you clockwise with RexSoft's support and maintenance services!
A: We can say that if you use even the simplest app you may need its regular support and maintenance. The only situation our support&maintenance services will not come in handy is if you have a real IT pro in your staff who can deal with every trouble.
A: We try our best to make the working process unstoppable so you can apply for our support services anytime you need them.
A: Definitely not. In case we provide you with our support and maintenance services, we'll go above and beyond to solve any problem you have.
A: We are sorry we do not provide hardware support.
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Bogdan Misiurenko
Business Development Manager
OnlineHello, my name is Bogdan and I am ready to answer your questions.
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